OLJ 13 – Module 5 – Social media policy links

Creating a social media policy for your organisation can seem like a daunting task especially when the online landscape of social media tools is changing every day. An obvious place to begin is with the existing documentation specific to this topic from within your organisation and the industry.

For public libraries in Australia, the following resources will assist in this task. These resources have been listed on Delicious at #SISsocialmedia

Department of Justice Social Media Policy

This is the official social media policy for employees of the Department of Justice Victoria. Citing the document Guidance for use of social media in the Victorian public sector, it defines social media, advises how to use social media professionally and personally, lists some rules of engagement, and lists some legal issues such as privacy, security, copyright, harassment, the Creative Commons and more.

Guidance for use of social media in the Victorian public sector

This document provides guidance for the governing bodies and employees of those in the Victorian public sector. It refers to the Code of Conduct for Victorian Public Sector Employees citing this as the governing advice for employee behaviour including that within the context of using social media. Definitions are provided for: social media; responsibilities; and official use and private use.

Social Media Policy National Library of Australia

This is the official social media policy for the National Library of Australia. It provides context, objectives, scope, and compliance advice for their organisation and employees.  It defines controls for official use, professional use, private use, and inappropriate use. Risks and breaches are also explained.  A statement about the record keeping requirements is included.

NSW Public Libraries Learning 2.0 Activities: Social media policies – do you have one?

This is an excellent starting point for anyone wanting to create a social media policy for public libraries in Australia. It provides relevant legislative and policy framework, policy, principles underpinning the use of social networking technology, procedures for publishing, records managements, privacy, communications processes for organisations, the approval process, a checklist of considerations, and a disclaimer example.

Social Media Governance: Empowerment with Accountability by Chris Boudreaux

This website offers a Policy Database which lists organisations worldwide with links to their social media policies. Links take you to the policies and guidelines for international companies such as: Adidas, BBC, Flickr, IBM, the International Olympic Committee, Microsoft, New Zealand government, Reuters, Telstra, UK Government, US Air force, Universities, Yahoo!, and a lot more.

HL Wiki International: Social media policies

This Canadian website is a knowledge base for Health Librarians. There is information about how to evaluate social media policies as well as links to social media policies worldwide.  Recent articles are also listed with key points from those articles provided. Links to best practices are listed and references to further relevant information resources.


Department of Justice (2012). Department of Justice Social Media Policy. Retrieved from http://www.justice.vic.gov.au/home/about+us/our+values+and+behaviours/social+media+policy/

State Government of Victoria (2010). Guidance for use of social media in the Victorian public sector.  eGovernment Resource Centre. Retrieved from http://www.egov.vic.gov.au/victorian-government-resources/website-practice-victoria/web-2-0-victoria/guidance-for-use-of-social-media-in-the-victorian-public-sector-in-pdf-format-76kb.html

National Library of Australia. (2012). Social Media Policy. Retrieved from http://www.nla.gov.au/policy-and-planning/social-media

State Library of New South Wales (2008). Social media policies – do you have one? NSW Public Libraries Learning 2.0 Activities. Retrieved from http://nswpubliclibrarieslearning21.blogspot.com.au/2008/08/social-media-policies-do-you-have-one.html

Boudreaux, C. (2009). Policy database. Social Media Governance: Empowerment with Accountability by Chris Boudreaux. Retrieved from http://socialmediagovernance.com/policies.php

HLWIKI International (2013). Social media policies. HLWIKI Canada. Retrieved from http://hlwiki.slais.ubc.ca/index.php?title=Social_media_policies&oldid=120750


OLJ 05 – Module 2 – Delicious bookmarks

According to Wikipedia, Delicious has been around since 2003, and I joined around then. (Wikipedia, 2013). While working as a casual Information Services Librarian I was not tied to any one desk or pc, therefore using Delicious as a portable toolbox of my favourite websites proved to be a useful resource in the delivery of my professional services.

Once I found myself in a permanent position with a pc to work from, I deferred to the favourites tab in the web browser and my use of Delicious languished. I was not aware of their changed site until recently.

Now I find that I don’t even use the favourites list in the browser because Google finds the sites I want in as much time as it takes to click through my favourites list. Having said that, I do think that Delicious is an excellent online resource for sharing and organising URL’s. The tagging system is simple, flexible and sensible. For information professionals delivering classes and topics to groups of people, it is an effective way to build subject guides and reference lists as shown by the social networking group at Charles Sturt University @sissocialmedia. (Delicious, 2013a)

Investigating the new website at Delicious I notice that it has changed quite a bit and I have to relearn how to work the site. Apparently redesigned in 2011 the new interface needs some getting used to. (Wikipedia, 2013) I can’t seem to be able to sort my tags by date and this is a bit of a shortfall I think. I can see potential for the mobile app and may even begin to use it again. It is the tagging, portability, accessibility and storage in ‘the cloud’ that are the real benefits of this tool.

It is a great tool for creating an online personal portfolio as I did in 2009 and it helped me to get a job. After the initial interview I was asked if I could show some examples of my work and as I had prepared the portfolio prior to this request it was a quick and easy task to email a single URL that provided a list of my work with explanations in the notes field. (Delicious, 2013b) A very useful exercise gained from Michele Martin at The Bamboo Project. (Martin, 2008) This process has changed a little since I first created the portfolio and it now requires the tags to be bundled. It does need some thought, time and effort to create as you will need to think about how you want to illustrate that great work you have done. (Slideshare, 2009)

Original photo and original oil painting by Susan Bentley

Original photo and original oil painting by Susan Bentley

In the case of articles it is easy, but if your work is in the form of website design, or photographs, or artwork, then you might need to think about how best to show these. Slideshare is a great tool for this.


Delicious (2013a). @sissocialmedia – Delicious. Retrieved from https://delicious.com/#sissocialmedia

Delicious (2013b). @suesbent [SusanBentleyPortfolio]. Retrieved from https://delicious.com/#suesbent/tag_bundle/SusanBentleyPortfolio

Martin, M. (2008). Guide to Using Free Tools to Create an Online Portfolio. Retrieved from http://michelemartin.typepad.com/thebambooprojectblog/2008/03/guide-to-using.html

Slideshare, (2009). Photos by Susan Bentley. Retrieved from http://www.slideshare.net/suesbent/photos-by-susan-bentley

Wikipedia (2013). Delicious (website) – Wikipedia. Retrieved from http://en.wikipedia.org/wiki/Delicious_(website)