OLJ 10 – Module 4 – Comparison of library use of social networking tools

Comparison of libraries using social networking tools:

  • State Library of Victoria
    • Uses Facebook; Twitter; Flickr; YouTube; Pinterest
    • Allows comments
    • Updates at least twice daily
    • Does not show a disclaimer on the sites
    • Links to main website
    • Is easy to locate social pages
    • Purpose – events, photos, collection highlights
    • Overall feel – welcoming
  • Mount Gambier Library
    • Uses Facebook; Twitter;
    • Allows comments
    • Updates at least daily
    • Does not show a disclaimer on the sites
    • Links to main website
    • Is easy to locate social pages
    • Purpose – events, photos, announcements
    • Overall feel – community
  • Melbourne Library
    • Uses Facebook; Twitter; Flickr
    • Allows comments
    • Updates at least twice daily
    • Does not show a disclaimer on the sites
    • Links to main website
    • Is easy to locate social pages
    • Purpose – events, photos, announcements
    • Overall feel – authoritarian

Reasons why libraries should be on social media:

  • It is the online space where people are hanging out, so it is logical to have a presence in these spaces.
  • It is becoming more of an expectation that organisations will have a presence in these spaces, so people will look for libraries there.
  • Social networking spaces allow people to make comment about organisations.
  • People like to see how others are engaging with organisations in these spaces.
  • Like a community noticeboard, upcoming events are found here.
  • People enjoy seeing photos of activities and events especially if they were involved.
  • People enjoy the participatory aspect of social networking tools.
  • Showing that libraries are more than just storage facilities for books, is extremely important for those in the community who still think that way.
  • Offering a variety of topics using SN tools is important as it caters to more people. One person might enjoy the collection highlights or local history photographs, while another person might prefer to see who the next visiting author might be.
  • Connecting to local, state-wide, national and international campaigns is important. The Love2Read campaign for the National Year of Reading in 2012 is one example.
  • Linking back to the main website is important to show the pathway to the online catalogue and other information and resources.
  • Some libraries use photos of people involved in library events while others are not so liberal.
  • Regularity of posting is important, however once a day seems to be the frequency most adopted.
  • The overall feel of the social networking pages of organisations is important to encourage people to participate and engage in these spaces. The Mount Gambier Library gives a feeling of community participation, high activity and fun. The State Library of Victoria seems welcoming and inclusive and proud to show people what they have and wish to share. While Melbourne City Library seems authoritative, and focussing on Literature.
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